jhi77's Privacy Policy

jhi77 ("we", "us", or "the platform") provides a trusted online casino and betting service for players in Bangladesh. We place the highest importance on our users' privacy. This privacy policy describes what personal information we collect when you use the jhi77 website or its related services, how that information is processed, who it may be shared with, and what measures we take to protect your information.

By visiting the jhi77 website, creating an account, or using any of our services, you agree to the terms of this privacy policy. We ask that you read this policy before using our services.

2.1 Information You Provide

When you register an account or use our services on jhi77, the information you voluntarily provide includes:

• Full name and date of birth (for identity verification)
• Email address and contact information
• Mobile number (linked to your bKash, Nagad, or Rocket account)
• Bank account details (for transactions)
• Identity document information (national ID or passport — where applicable)
• Information provided when contacting customer support

2.2 Automatically Collected Information

Certain information may be collected automatically when you use jhi77, such as:

• IP address and device information
• Browser type and operating system
• Date, time, and duration of page visits
• Which pages you visited and what you clicked on
• Information collected through cookies and similar tracking technologies
• Gaming activity, betting history, and transaction logs

2.3 Transaction Information

When you make a deposit or withdrawal on jhi77, records of transactions processed through bKash, Nagad, Rocket, or bank transfer are stored. This includes the transaction amount, time, method, and associated reference number. This information is used for financial security and fraud prevention.

jhi77 uses the information it collects for the following purposes:

Service Delivery & Operations

• Creating and managing accounts
• Processing transactions and confirming deposits and withdrawals
• Providing gaming services and maintaining gaming history
• Managing bonus and rewards programs

Security & Compliance

• Identity verification and age confirmation (for users aged 21 and above only)
• Prevention of fraud and money laundering
• Detecting and preventing suspicious activity
• Meeting applicable legal obligations

Customer Service

• Providing support through 24/7 live chat and email
• Resolving complaints and issues
• Sending important notifications and updates

Improvement & Analytics

• Improving platform performance and user experience
• Identifying and resolving technical issues
• Monitoring and analysing service quality

jhi77 never sells your personal information or gives it to third parties for commercial purposes. However, limited information may be shared in the following circumstances:

Payment Processors

Information necessary to complete transactions via bKash, Nagad, Rocket, and bank transfer is shared with the relevant payment service providers. This information is used solely for processing transactions.

Technology & Service Providers

Necessary information may be shared with third parties such as server hosting providers, security services, and gaming software providers (such as Pragmatic Play, Spribe, JILI). All such parties are contractually bound to protect the information.

Legal Requirements

If a legal authority or regulatory body requests information through the proper process, information may be provided in accordance with applicable law. Information may also be disclosed to assist in investigations related to fraud or criminal activity.

Cookies and similar tracking technologies are used on the jhi77 platform to ensure its functionality and to improve your experience.

Essential Cookies

These cookies are essential for the basic functioning of the platform — such as maintaining login sessions, verifying security, and remembering your preferences. Disabling them may prevent the platform from working correctly.

Analytics Cookies

These cookies help us understand how users interact with the platform. The information collected is aggregated and anonymised, and is used only to improve the service.

Cookie Controls

You can control or delete cookies through your browser settings. However, disabling essential cookies may prevent some jhi77 services from functioning correctly.

jhi77 has implemented industry-standard technical and organisational measures to protect your personal information:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology, preventing anyone from intercepting your information in transit.
• Secure Servers: Personal and financial data is stored on secure, protected servers and managed under strict access controls.
• Two-Factor Authentication: Additional verification is in place to prevent unauthorised access to accounts.
• Regular Security Reviews: Systems and processes undergo regular security audits and assessments.
• Staff Training: Staff involved in data handling are trained in privacy and data protection and are bound by confidentiality agreements.
• Fraud Detection: Automated systems monitor suspicious transactions and activity.

However, transmitting data over the internet or storing it electronically is not completely risk-free — no method is 100% certain. We are committed to providing the highest level of protection, but we cannot guarantee absolute security.

jhi77 does not retain your personal information longer than necessary. In determining how long to retain data, we consider the following:

• The period during which your account remains active
• The need to meet legal or regulatory obligations
• Dispute resolution and contract enforcement purposes
• The need to retain records of financial transactions

Even after an account is closed, financial and transaction records may be retained for a defined period, as this information may be needed to meet legal obligations and prevent fraud. Once no longer needed, data is securely deleted or anonymised.

As a jhi77 user, you have the following rights:

Right to Access

You can request a copy of the personal information jhi77 holds about you. We will respond to this request within a reasonable time.

Right to Rectification

If you believe any information we hold is incorrect or incomplete, you can request a correction. This can be done through your account settings or by contacting customer support.

Right to Erasure

In certain circumstances, you can request that your personal information be deleted. However, information retained to meet legal obligations or for legitimate business purposes may not be deleted.

Right to Object to Processing

You may object to the processing of your information in certain cases. You can request to stop marketing communications at any time.

Right to Data Portability

Where applicable, you can request your information in a structured, commonly used, and machine-readable format.

jhi77's services are for persons aged 21 and above only. We do not knowingly collect personal information from anyone under the age of 21.

Age is verified at the time of account registration. If we believe a minor has registered using false information, that account will be closed immediately and all associated data will be securely deleted.

If you believe a minor is using jhi77, please notify our customer support immediately.

jhi77 may update this privacy policy from time to time. The policy may be revised due to changes in our services, technology, or legal requirements.

For significant changes, we will notify you at your registered email address or through a notice on the platform. Continued use of the platform after changes have been made will be considered as your acceptance of the updated policy.

We therefore recommend visiting this page regularly to stay informed about the latest policy.

Our servers and service infrastructure may be located in various countries. As a result, your information may be transferred and processed internationally.

For such transfers, jhi77 ensures that adequate safeguards are in place — such as contractual obligations, technical protections, and clear agreements with data processors. Your information will always be handled in accordance with this privacy policy, regardless of where it is processed.